When every stop has proof of service

More jobs per day, with proof of service

HVAC, plumbing, electrical, or delivery: Geotab tightens dispatch and keeps ETAs honest.

  • Closest-tech dispatch from a live map
  • Accurate ETAs your customers can trust
  • Time-on-site records that end billing disputes
Geotab fleet coordination

The Service Day

Dispatch smarter, arrive sooner, prove it happened

The whole day, visible: who is where, who is free next, and how long every job took.

  • Closest-tech dispatch: route the nearest qualified tech to every new job
  • Time-on-site records: arrival, duration, and departure, logged automatically
  • Tighter routing: less windshield time, more wrench time
  • Driver app workflows: job status and messaging without phone tag
Service vehicles moving through city traffic

What Changes

What your operation gets out of it

More jobs per day

Routing gains of 15 to 30% fewer miles compound into 2 to 3 more jobs per day (Geotab, Routing Playbook 2025).

See it in MyGeotab
Real MyGeotab widget: trip progress
Fewer disputes

The visit record speaks for itself, so the argument never starts.

See it in MyGeotab
Real MyGeotab widget: trip history
Happier customers

Real ETAs beat four-hour windows every time.

See it in MyGeotab
Real MyGeotab widget: live position

Our Advice

What we typically install for a service fleet

Every van and truck

GO9 or Next-Gen GO plugs into the OBD-II port in minutes. Your driver seats it, waits for the confirmation beeps, and pulls out of the yard. No installer, no appointment. Live position, time on site, and fault codes start the same day.

Route planning, at 5+ stops per tech

Routing & Optimization syncs to Geotab Drive. We run your actual routes first, so you see your number, not the brochure's.

The expensive tools

The tagged tools check themselves in. A crimper or meter left on the last job flags before the driver reaches the next stop, so a forgotten tool never becomes a return trip.

The Real Problems

The three leaks in a service day

01
Windshield time

Every extra mile costs fuel and hourly rate. Plan-versus-actual shows whether the day ran as drawn.

02
The billing dispute

"Your guy was only here twenty minutes." One look at the visit record ends it.

03
The lost tool

Tag the expensive ones and the van notices before you do, with separation alerts. No per-tag contract.

Built for the route

What we set up for field service fleets

More jobs finished with fewer disputes starts with dispatch working from facts, not guesses. Here is how we set up the platform for a service fleet.

A device in every van

GO9 or Next-Gen GO for live position, engine fault codes, and time on site logged automatically.

Geofenced job sites

A zone around each recurring site, so arrivals and departures record without the tech lifting a finger.

Live time on site

On-site minutes surface the same day, so dispatch can rebalance the afternoon and coach a long stop early.

Proof-of-service reports

Scheduled exports ready for the contract audit, built before you need them.

Uptime alerts

Engine fault codes and service reminders flag a van before it strands a tech mid-route.

Tags on the costly tools

Bluetooth tags read by the van's GO device: an ignition inventory scan and left-behind alerts, no per-tag contract.

Configured, not generic

Rules tuned to your operation

We set the zones, thresholds, and alerts for how your fleet actually works.

The Day, Documented

Every stop logs itself

No timesheet, no radio check-in. The stop clock starts when the tech arrives and ends when they pull away, ready to drop straight onto the invoice.

Service van with a stop log widget pinned to the rear roofline

Questions

Field services fleet FAQ

How does this improve service response?

Live location and accurate ETAs let dispatch assign the nearest tech and keep customers informed.

Does it help prove work was done?

Geofences and trip history confirm arrival, time on site, and departure for accurate records and billing.

We run eight vans. Is route optimization overkill?

The honest threshold from Geotab's own qualification guidance is about five or more stops per driver per day. Under that, the built-in dispatch and live map cover you. Over it, we can run your last month of trips through the routing analysis and show the savings before you commit.

Do my techs have to juggle another app?

No. Geotab Drive is one app: assigned routes, job messages, vehicle inspections, and hours of service if you ever need ELD. Techs see their day; dispatch sees everything.

Can this prove a maintenance visit happened for a service contract?

Yes. Geofence each contract site and every visit logs arrival, duration, and departure automatically. Monthly proof-of-service reports come out of MyGeotab on a schedule.

Inside MyGeotab

Replay any stop of the day

Trip replay shows the route, every stop, and every exception, numbered in order.

Illustrative MyGeotab screen with fictional data

Win back an hour per tech, per day

Run a free demo on a few service vehicles and count the recovered time yourself.

Prefer to talk? Call (877) 771-2236. No spam, ever.

We reply within one business day. No obligation, no spam. Prefer to talk? (877) 771-2236